Belize Bank Issues Urgent Warning About Rising Phone Scams

Belize Bank has issued a public alert warning customers about a surge in fraudulent phone calls impersonating bank representatives. The alert urges the public to remain vigilant and protect their personal and financial information.

According to the bank, several customers have reported receiving suspicious calls from individuals falsely claiming to be from Belize Bank. These scammers attempt to extract sensitive information such as full credit card numbers, PINs, usernames, and passwords.

“Belize Bank NEVER asks for personal or credit card information over the phone.”

The bank is reminding customers of its core security principles, known as the “Golden Rules,” which include:

Never provide your credit card information, PINs, usernames, or passwords to anyone over the phone.

Avoid clicking on suspicious links.

Use the bank’s Secure Online Message Center, BBL Assist, for official communication.

Register for the SOFT TOKEN feature using a trusted device to enhance account security.