The Belize Tourism Industry Association (BTIA) and the San Ignacio and Santa Elena Town Council have signed a five-year agreement to operate a new Concierge Desk at the Cayo Welcome Centre.
Its objective? To enhance the visitor experience in the Cayo District by offering a one-stop location for travel bookings, local insights, cultural events, and business support. It also focuses on promoting sustainability and empowering local entrepreneurs.
The mayor of San Ignacio and Santa Elena, Early Trapp, said, “We were connected with the BTIA, where they decided to take over the reins, and they will be manning this here, and that will be supporting tourists and more than tourist information.”
Trapp added, “It’s like a bridging gap to the different things to do within this municipality and, of course, to the different resorts. Definitely we look at it as impacting tourism and, of course, supporting our local economy.”